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With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
Using an experience with baseball's spring training, we are asking the question of being a hero to your customers. Did you know that the post office has a higher rating of customer service?
Small Business
Is it, "lead, follow, or get out of the way"? Perhaps in some cases, it is. Definitely it is, "you either lead by example, or you don't lead at all"
"Traits of the great" is the title of the May Article of the Month. It was written in two parts (second part comes in June) as answer to a small business owner asking what her fellow small business owners did.
Business the Bill Gates Way is the title of our May article of the month. We had the opportunity to speak with someone who is a neighbor to one of the original 12 Microsoft employees. We thought that was a good prompt to suggesting this book.
The Small Business News is our free monthly newsletter sent to all who have an interest in improving
the operation and profitability of a small business. The Small Business News began with the December 1999 issue and was originally titled, "e-retailer". Each month features a
link to a business article of the month from Tom Shay, as well as current
information to assist you in your business.
