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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

 
December 2011
Volume 13 Issue 1

Article of the Month

Promoting your charge accounts
by
Tom Shay

There are two sides to the argument of your business having what is commonly referred to as 'house charge accounts'. These are the individuals and businesses that make purchases at your business and you send them a bill at the end of the month.

The first argument says a charge account builds customer loyalty. The opposing argument says the money you are waiting for the customer to pay you could instead be used for inventory.

Read through this article and see if charge accounts can be a tool you can use to build your business or if you should not have them.

Click on Article of the Month to read this article.

Book of the Month

When Generations Collide
by Lynne C. Lancaster

A survey says that 65% of respondents report that generation gaps make it hard to get things done.

Couldn't we just let the boss rule, and everyone had to adapt to the style of the boss? While there are many businesses that try that style, I am still looking for the business in which that style works.

Take a look at what Ms. Lancaster has to say about how you can do a better job of understanding each of the age groups and getting them to work better together.

Click on Book Referral to see the list of small business books we have found that may be helpful to your business.




 

Contact Us


Profits Plus
P.O. Box 128
Dardanelle, AR
72834 USA
(727) 823-7205 Voice
(727) 898-3179 Fax




 
 
Business Advisory

December - the old and new

The new is that our December issue is the first of volume 13 with the e-ret@iler. It was December 1999 when the first was written and sent to a small number of business owners in North America. The number of recipients has grown in number and now includes many from around the world.

This is but one voice for the small business. Groups like BALLE, AMIBA, Independent We Stand, and many more are a part of the 'choir' that speaks loudly for the small business. My suggestion is that you make a New Year resolution to be an active part of an organization that promotes the independents within your community.

The old is my brief moment to reflect on the year coming quickly to an end. Thanks to all of you for taking the time to read this monthly newsletter. Thanks to you who participate in the free monthly conference calls. Thanks to you who subscribe to our free monthly Small Business Advisory articles. Thanks to you who call or write with questions and comments. Thanks to you who attend the educational sessions I have the opportunity to teach.

Thanks for being a small business and doing what you do.

$$$$$$

Magic Santa Dust

The link to Magic Santa Dust will share a story about a business that created a special event to help families celebrate Christmas. The promotion is easy and very inexpensive to implement. Once you start the promotion, expect people to tell others about your business.

You could get the viral marketing aspect of Magic Santa Dust going by way of Facebook, Twitter, your blog, or your newsletter.

Thanks to my good friend D. Wendal Attig, for having shared the story.

$$$$$$

E-ret@iler conversations conference calls are back for December. We are meeting on Thursday, December 8 at 8pm eastern. During our discussion we are going to attempt to dislodge all those strange terms that accountants use. This information is useless unless you know what it relates to and more importantly where you should make changes in your business so that you are more profitable.

In preparation, let me invite you to think about what you have heard from your accountant and what you do not understand that the accountant is talking about. Send those questions and concerns to me. We will attempt to answer all those questions during that Call.

E-ret@iler conversations

 

Internet Tip of The Month

Accounts Receivable Turnover Calculator

Following up on the theme as set forth with the article of the month, it is important for a business to understand how well they are doing with the collection of the receivables. As the name implies, this calculator is the 'inventory turn' of accounts receivable.

If the business does not carefully monitor the receivables and their turnover, the business will find itself becoming a 'bank' offering interest free loans to the customers.

Accounts Receivable Turnover Calculator


The Power Promoting Idea of the Month

Recognize and award your customers

We watched a business that made the most out of being an active part of their community. Throughout the year this business kept track of all the neat things that happened within their community, and especially the people that made things happen.

Each year this business, in conjunction with the local media, recognizes the efforts made within the community. The event is held at a locally owned restaurant, the plaques come from a local trophy shop, the decorations from a local shop and the community as a whole celebrates the efforts of many individuals.

 

 


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©1998-2025 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

FEBRUARY 2025
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Small Business

AdvisorieS

Hopefully there are few small businesses that are operating with handwritten documents. Whether you have a point of sale (POS) system; Curstomer relationship management (CRM) system; or anything digital that helps you better operate your business, there remains a question.

 

Are you using everything that you bought? That is the focus of the February Small Business Advisory.

Small Business

NewS

Top Story

As small business ownerss we are sure to disagree on many aspects of business management and ownership. However there are two items that I will always insist on.

 

The first item for you as manager and owner of a business, you must inderstand financial information. You cannot leave it to an accountant.

 

The second item is you have to invest in educating your staff regarding their responsibilities within your business.

Article of the Month

Most every small business has inventory. It may be inventory used as a part of your services. It may be inventory for items used in your business. The article of the month shares ideas of how you should control the inventory. This is important because you do not want to run out of the necessary inventory, and you do not want too much of your money sitting in more inventory than you need.


Book of the Month

You cannot beat your competition unless you know what they are doing. The February book of the month is, The Everything Store, written by Brad Stone and Jeff Bezos.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Hopefully there are few small businesses that are operating with handwritten documents. Whether you have a point of sale (POS) system; Curstomer relationship management (CRM) system; or anything digital that helps you better operate your business, there remains a question.

 

Are you using everything that you bought? That is the focus of the February Small Business Advisory.

Small Business

News

 

Top Story

As small business ownerss we are sure to disagree on many aspects of business management and ownership. However there are two items that I will always insist on.

 

The first item for you as manager and owner of a business, you must inderstand financial information. You cannot leave it to an accountant. The second item is you have to invest in educating your staff regarding their responsibilities within your business.


Article of the Month

Most every small business has inventory. It may be inventory used as a part of your services. It may be inventory for items used in your business. The article of the month shares ideas of how you should control the inventory. This is important because you do not want to run out of the necessary inventory, and you do not want too much of your money sitting in more inventory than you need.


Book of the Month

You cannot beat your competition unless you know what they are doing. The February book of the month is, The Everything Store, written by Brad Stone and Jeff Bezos.