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The idea of sharing The opportunity to teach small business management came from two sources. When you have a century of your family's small business experience backing you there is a lot of experience that is at hand. That was simply having been born into the right family and deciding that I wanted to follow the foot steps of the three generations preceding me. The second source was a trusted advisor who first appeared as a sales representative at one of our businesses. He was encouraging and asked me to share the experiences and knowledge that I had.
When we first had the opportunity to teach professionally, I was disappointed with those who want to teach and then sell you something so you can use the information they initially shared. These people sell books, DVD, educational programs, boot camps and even charge if you just want to ask a question! There are even those who now think they are qualified to charge a person a sizable fee so that these new people can go out and teach. Apparently the qualification of having been a small business owner does not enter into the equation! Those are just some of the reasons we have created all the free tools that we have been sharing for many years. The Profits Plus website is the largest website created for small business owners. There are 47 calculators which will help a business owner make the decision that is exactly right for them as compared to utilizing some "rule of thumb". There are over 400 small business management articles for free on our website. Our monthly newsletter, Small Business News, is free as is our mid-month blurb, the Small Business Advisories. We have curated a suggested small business book list (along with a link to an independent book store), all of the Powerpoint presentations from the 40+ classes I teach, audio recordings of each, and a catalog of all our monthly podcasts for over 10 years. And yes, everytime we find someone trying to charge for something we believe they can, and should, easily share with small business owners, we go into action and work to create something of even more value to the owner without having the need to charge. We like to share. And we feel honored anytime some calls and asks if they can have a few minutes to talk about business. We wouldn't have it any other way.
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APRIL 2026
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With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
The April Small Business Advisory quotes research performed by a faculty member at Purdue. The question was asked of 20,000 people, "What do you want in an experience with a business?".
The advisory shares the top five answers, for which the majority require the skills that only a human can have. It is not artificual intelligence or software that deals with customer service management.
Small Business
It has been many years since we received an email from Ron of Arrow Floor Covering. Yet we still read it time and again as there are words of wisdom in his message.
Would the next generation want to work in your small business?
Owning a small business has a lot of similarities to owning a small business. Not so much because of the hours you spent with the business, but because of the commitment you are making to yourself, your employees and your customers.
The April Article of the Month is titled, "With this ring, I thee wed".
Everything in the April edition of Small Business News has a tie to the connection of you and your employees to your business. The same is true with this month's book suggestion which is, "Hit Refresh" by Satya Nadella, chairman and CEO of Microsoft.
All this plus the Internet Tool for Your Business and a staff incentive idea for your business.
Yes, education is what I do for a living and I believe I am justly paid for my efforts. What I don't understand is why so may feel the desire or need to charge for everything they do. 
