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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

 

small business news
July 2019
Volume #20 Issue #8

 

News of the day - What do you see on the horizon?

The first suggestion I would share with you is to read newsletters and blogs that are relevant to your business. One of my favorites is produced by Outcalt and Johnson.

Having known them for many years, I view them as two of the most knowledgeable sources of information in small business. A recent newsletter shared their observations of two reports. These reports are provided on a monthly basis and reflect on how people see the retail economy in the coming months. While positive, the viewpoints were not as positive as previous reports.

What should this mean to a business? The most important thing for any business is that of knowing your existing and anticipated cash position. However, knowing your cash position is something every business should be looking at every month of every year.

With great economic times you need to know if you can afford the growth in your business that you are expecting. As odd as it seems, a business is more likely to run out of money during a period of growth.

If your business experiences a downturn in revenue, using a cashflow plan will have you plan for the changes you will have to make in expenses. Our suggestion of how to address this is below in the "Internet Tool for your Business" section.

Article of the Month - Giving employees directions

Giving great customer service is not as complicated as many people make it to be. What is frequently lacking is a commitment and discipline to developing a process through which your employees can provide the level of service that will distinguish your business from your competition. Without a uniqueness, you find your business being relegated to competing based on price.

Who is visiting Small Business Converations this month? - Mike McCormick, CPA

We invite our resident CPA (Certified Public Accountant) to join us again to address a point about your business we have never discussed on Small Business Conversations.

What is the legal entity form you have chosen for your business? Many businesses have never examined their current format and asked if it is still appropriate as their business has changed and grown over the years.

Mike McCormick will visit to explain what your options are and provide you with insight for this important decision. Mike wrote a book on the topic that we found to be a great read on the topic. Joining us for the July Small Business Conversations will be a very wise investment of your time.

Book of the Month - Leaders Eat Last

Recently the St. Louis Blues won the Stanley Cup. One of the oddities of their championship season comes from taking a look at the league standings on January 3.

The Blues were the worst team in the league. Yet, they won the championship in June. Earlier in the season it appeared the expectations people had of the Blues were not going to happen. The owners of the team brought in a new coach.

The subtitle of the book, "Why Some Teams Pull Together and Others Don't" bears witness to what can happen. In business, you are the captain of the team. We are not going to suggest your replacing yourself if you are not getting the results you desire. Instead, we are going to suggest your reading this book by Simon Sinek; "Leaders eat last: Why Some Teams Pull Together and Others Don't".

Internet Tool for Your Business - Cashflow planning

Each month we highlight one of the 47 free tools on the Profits Plus website; we call them "calculators". While some provide analysis by numbers and ratios, some are assessments and others are self-examination questions. Many are downloadable while others, because of the complexity of the calculations going on behind the scene, are a part of the website and allow you to print your answers. None of them require you to give any personal information nor are there any "cookies" tracking you or your information.

The Advisory for this month described for you a need for every business to utilize a cashflow plan. The link below will provide you will two of the templates as well as a PowerPoint, PDF and audio of how to make this work in your business.

Staff Incentive for Your Business - Lottery Tickets

Visiting with a friend recently, he told of his traveling to a state that had a lottery. As the state he lived in did not, he saw an opportunity to have a lesson for his children regarding how they would spend their money. He was not in favor of gambling.

With his wife and three children accompanying him, he stopped just after crossing the state line and purchased ten tickets; each family member received two tickets.

As far as the lesson went, unfortunately one of the children won $150 and another won $90. Of course, there was a lot of excitement in the car as they continued their trip.

Using this as a start to an idea, what if you used scratch off lottery tickets as rewards for your employees. An employee receiving five $1 scratch off tickets that might have a winner is going to create a lot more excitement than your handing an employee $5.

We want to recognize A Carrot A Day by Adrian Gostick and Chester Elton, whose book provides the basis for each month's incentive idea.

What's coming up that you can promote?

Give your existing and potential customers a reason to celebrate. We collect information from National Day Calendar and share certain events that we know you could include as a part of your promotional efforts.
We are adding this new feature to help you create events for several reasons. Your customers will enjoy a fun connection with your business. You can easily use social media to promote the event. You will get the benefit of your event getting a tie in to events that local and national media promote. Our favorite example is that of chocolate pie. Yes, there is a chocolate pie day. If you are a grocery store or restaurant, it is a natural to tell your customers of the event and invite them to do business with you. Other businesses could do a joint effort with the restaurant or grocery store.

Putting these together can be quick and easy, but should be planned in advance. As an example, as this is July 1 you should be looking at what you can do in September.

Examples of September events include:

Baby Safety Month

National Preparedness Month

Self Improvement Month

September 4 - Wildlife Day

September 6 - Read a book day

September 7 - Tailgating day (think football)

September 8 - Grandparent's day

September 11 - Patriot Day and National Day of Service

September 12 - Chocolate milkshake day

September 15 - Wife appreciation day

September 19 - Talk like a pirate day

September 23- First day of fall

September 26 - Johnny Appleseed day

September 28 - Good neighbor day

September 29 - VFW (Veterans of foreign wars) day 

We want to thank National Day Calendar for this information. National Day Calendar - Where the world gathers to celebrate every day.

 

 

 

 

 

DECEMBER 2024
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Small Business

AdvisorieS

Whose job is this, anyway? Have you heard that before? The December Small Business Advisory offers ideas from those who have found solutions.

Small Business

NewS

Top Story

Past our announcement that the December newsletter starts our 26th year, we are discussing what is and what is not a problem.

 

Starting with, all these announced closings of retail operations is not a problem indicative of retail. It is an indicator of chain stores trying to correct the problems they previously made.

Article of the Month

We came across a solution of tasks not getting done as well as tasks not done correctly. We created an owner's manual for our business. Details in the Article of the Month.


Book of the Month

Atomic Habits by James Clear. Have you ever caught yourself saying that you had gotten out of the habit of doing something? Perhaps it is something you need to continue to do? This book can be applicable to personal and business life.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Whose job is this, anyway? Have you heard that before? The December Small Business Article of the Month offers ideas from those who have found solutions.

Small Business

News

 

Top Story

Past our announcement that the December newsletter starts our 26th year, we are discussing what is and what is not a problem.

 

Starting with, all these announced closings of retail operations is not a problem indicative of retail. It is an indicator of chain stores trying to correct the problems they previously made.


Article of the Month

We came across a solution of tasks not getting done as well as tasks not done correctly. We created an owner's manual for our business. Details in the Article of the Month.


Book of the Month

Atomic Habits by James Clear. Have you ever caught yourself saying that you had gotten out of the habit of doing something? Perhaps it is something you need to continue to do? This book can be applicable to personal and business life.