BOOK US

With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

The article for May is "They went that a
way". It is a story about an often overlooked
aspect of customer service:

They went that a way

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We also want to remind you of a neat book
that you should consider reading in your continued
efforts to improve yourself and your business.
"Stop talking, start doing retail branding" by
John Torella. If you have already read this book,
take a look at the current list of suggestions on
our website.

Book Referral List

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Each month we share with you a promotional idea
that a successful merchant has shared with us.
Try a "Dutch Auction" to get ride of old merchandise.
Take the items you want to get rid of, clean
them up, and put a new full price sticker on
each of the items. Place all of the items on
a table in a prominent place in your business.

If you did this sale this month, the sign would
read something like this:

10% off all items on this table. Any merchandise
left on the table as of May 9 will be 20% off.
Any merchandise left on this table as of May 16
will be 30% and merchandise remaining as of May
23 will be 40% off.

This promotion can really clear out any old
merchandise you have.

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We also have a sales tip that will work for many
of the items you sell. When the sale has been
made, ask the customer, "Is one enough, or
would two be better?"

There are many items you sell that this subtle
suggestion/question will push the customer to
say, "I will take two".

When you have your next staff meeting, suggest
that everyone try this on as many of their
sales as applicable. You will likely see a
success rate of 10% to 15% and that represents
a lot of sales increases.

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Got a question? Click on the link and
send us your question or comment.

The upper left corner of this page has a link for subscribing to the newsletter.

If you want to call or fax us, here are our
numbers:

The phone is 727-823-7205
The fax is 727-898-3179

Thanks for your time. See you in June.

Tom Shay

 

PROFITS PLUS, FOUNDER OF...

 

©1998-2025 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

FEBRUARY 2025
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Small Business

AdvisorieS

Hopefully there are few small businesses that are operating with handwritten documents. Whether you have a point of sale (POS) system; Curstomer relationship management (CRM) system; or anything digital that helps you better operate your business, there remains a question.

 

Are you using everything that you bought? That is the focus of the February Small Business Advisory.

Small Business

NewS

Top Story

As small business ownerss we are sure to disagree on many aspects of business management and ownership. However there are two items that I will always insist on.

 

The first item for you as manager and owner of a business, you must inderstand financial information. You cannot leave it to an accountant.

 

The second item is you have to invest in educating your staff regarding their responsibilities within your business.

Article of the Month

Most every small business has inventory. It may be inventory used as a part of your services. It may be inventory for items used in your business. The article of the month shares ideas of how you should control the inventory. This is important because you do not want to run out of the necessary inventory, and you do not want too much of your money sitting in more inventory than you need.


Book of the Month

You cannot beat your competition unless you know what they are doing. The February book of the month is, The Everything Store, written by Brad Stone and Jeff Bezos.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Hopefully there are few small businesses that are operating with handwritten documents. Whether you have a point of sale (POS) system; Curstomer relationship management (CRM) system; or anything digital that helps you better operate your business, there remains a question.

 

Are you using everything that you bought? That is the focus of the February Small Business Advisory.

Small Business

News

 

Top Story

As small business ownerss we are sure to disagree on many aspects of business management and ownership. However there are two items that I will always insist on.

 

The first item for you as manager and owner of a business, you must inderstand financial information. You cannot leave it to an accountant. The second item is you have to invest in educating your staff regarding their responsibilities within your business.


Article of the Month

Most every small business has inventory. It may be inventory used as a part of your services. It may be inventory for items used in your business. The article of the month shares ideas of how you should control the inventory. This is important because you do not want to run out of the necessary inventory, and you do not want too much of your money sitting in more inventory than you need.


Book of the Month

You cannot beat your competition unless you know what they are doing. The February book of the month is, The Everything Store, written by Brad Stone and Jeff Bezos.