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e-ret@iler
August 2001
Sent at your request by Profits Plus Seminars & Tom Shay

What you will read in this month's issue of the e-ret@iler:
1. A new article on the Profits Plus Seminars website
2. e-ret@iler advisory of the month: gambling at the local level
3. Your free subscription to the e-ret@iler
4. Contacting Profits Plus Seminars and Tom Shay

1. The Opposite of NO
That's the name of the new article on the website this month.
"The Opposite of NO".
While giving examples from the pool and spa industry, the technique can be duplicated with anything you sell. The opposite of "no" is not a "yes"; sometimes when a customer asks us if we have something, we give the "no" because we don't stock that product. When you read this article you will find out what is the opposite of "no" in retailing.

2. Gambling at the local level

As often as I have the pleasure of traveling to a trade show or conference in Las Vegas, I have never found the gaming areas to catch my attention. The same is true when I have traveled to Biloxi, Mississippi, New Orleans, Louisiana, or any other city with gambling. My comment to folks was that I consider retailing to be enough of a gamble.

Actually, as retailers we all need to become gamblers - at least within our business. I recently worked with a group that I had presented an idea to some 60 days previously. Their merchandiser immediately contacted the supplier and enlisted them to appear in their trade show. After the show, I was told some 40% of their stores decided to try the idea. The cost of the idea was only $100. Some folks said they did not want to gamble. Yet, they gamble every day.

As an example, you expect a certain Saturday to be a very busy day, and you schedule plenty of help on the sales floor. Instead, after you have been open for an hour, it begins to rain. And it rains a lot all day long. You have wasted a sizable number of dollars in unproductive personnel unless you can get everyone working using your "rainy day project list".

Wayne Gretzky, the great hockey player, said, "you will miss 100% of the shots you don't take." Have you taken any shots today?

3. Your free subscription to the e-ret@iler
Was this issue of the e-retailer a hand me down to you? No one likes to read second hand news, so send a note for your own free subscription.

4. Contacting Profits Plus Seminars and Tom Shay
Thanks for stopping to see us. There is a whole lot more information on the website.

Last, and most definitely, thank you for inviting us onto your desktop, and taking the time to read our newsletter.

Get your Profits Plus,


Tom Shay

 

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Tom Shay
PO Box 128
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(727)823-7205

NOVEMBER 2026
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Small Business

AdvisoriES


Seems like today, everyone is a consultant for something. Most small businesses owners have likely received an email, phone call, or visit from someone wanting to sell the services of a consultant.

 

You might find the right combination of consultants (let's call them advisors) in your own neighborhood. And they would likely trade their advice for some advice from you. This month's Small Business Advisory explains how.


Small Business

NewS

Top Story

November has two special events tailored to small businesses. The first occurs in the third week of the month. It's the Great American Teach In Day. Your help will be needed and appreciated.

 

The second event is Saturday, November 28 - Small Business Saturday. Details of how to participate in each is in this month's newsletter.

Article of the Month

Approaching the end of the year, many small businesses start to consider their pay scale for 2027. With some small businesses, bonuses at the end of the year are a tradition. The article of the month shares ideas of how to approach payroll as the new year approaches.


Book of the Month

You are awesome at what you do. You are a small business owner and that takes a lot of bravery to do what you do.

 

Part of what you requires what Malcolm Gladwell calls, "thin slicing." Others refer to it as "gut feeling." The book of the month talks about the need to stop doubting your greatness.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Seems like today, everyone is a consultant for something. Most small businesses owners have likely received an email, phone call, or visit from someone wanting to sell the services of a consultant.

 

You might find the right combination of consultants (let's call them advisors) in your own neighborhood. And they would likely trade their advice for some advice from you. This month's Small Business Advisory explains how.

Small Business

News

 

Top Story

November has two special events tailored to small businesses. The first occurs in the third week of the month. It's the Great American Teach In Day. Your help will be needed and appreciated.

 

The second event is Saturday, November 28 - Small Business Saturday. Details of how to participate in each is in this month's newsletter.


Article of the Month

Approaching the end of the year, many small businesses start to consider their pay scale for 2027. With some small businesses, bonuses at the end of the year are a tradition. The article of the month shares ideas of how to approach payroll as the new year approaches.


Book of the Month

You are awesome at what you do. You are a small business owner and that takes a lot of bravery to do what you do.

 

Part of what you requires what Malcolm Gladwell calls, "thin slicing." Others refer to it as "gut feeling." The book of the month talks about the need to stop doubting your greatness.


All this plus the Internet Tool for Your Business and a staff incentive idea for your business.