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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

During Tom's presentations there are several slides that attendees have often requested to have a copy of. Click on the name of the slide listed below to be able to download the information.

Blind price items - Determining the items that are not price sensitive to your customers, and providing a guideline to how much you can charge for the item.

Bottom 10 - The 10 expressions that customers too often hear.

Body language - A series of photos demonstrating what your body language is saying to your customer.

Increasing your prices - This chart shows that when you increase your price by a certain percentage, and your gross margin is a certain percentage, what amount of sales you can afford to lose without losing any gross profit.

24 cent pricing surcharge strategy
- The idea of adding 24 cents and rounding the price for items under $2.00

Top 10 - The top 10 expressions that customers never hear.

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©1998-2025 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

JUNE 2025
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Small Business

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Book of the Month

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What he shares can be applicable to our small business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

A contemporary definition of management by crisis is "making decisions according to the problems at hand, many of which did not exist when you go to work each morning." How are you doing?

Small Business

News

 

Top Story

July 1 marks the start of Independent Retailer Month. This will be the 23rd year. We tell the how and why we created Independent Retailer Month. And, why we believe you cannot shame customers into shopping with you.


Article of the Month

The second part of "Traits of the great" as we look at ideas of what we have learned from the great small business owners.


Book of the Month

With Warren Buffet retiring, we thought it appropriate for our book of the month to be, "Warren Buffet - The Sage of Omaha". What he shares can be applicable to our small business.