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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

Staff Education Presentations
from Profits Plus and Tom Shay

A small business is not going to find highly qualified applicants standing on their door step equipped with all the necessary skills to become great salespeople. The business owner or manager needs information on how to create such a staff and how to hone their skills.

PDF of Staff Education Presentations

Team UP for Success! - Sure, everyone has heard that they should have staff education. But, once they make the commitment, how do they create the classes for their staff? There are hundreds of questions they want to ask so that they do not make lots of expensive mistakes. This session provides the answers!

 

Masters of Legendary Service! - Is having a great salesperson on a sales staff a matter of luck or a business owner or manager being able to maximize their knowledge. This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.

 

Getting Extraordinary Results from Ordinary People! - Why is it that some businesses excel at getting the most from their employees? They seem to know how to get extraordinary efforts from all of their staff. They have probably been to this Tom Shay presentation. Share this invaluable information with attendees for your next event.

 

"When Your Management Style Isn't Working and Your Employees Aren't Either; It's time for a Change", says it all. This interactive session helps participants to examine how they make decisions in their business, what they ask and allow their employees to do, and answer the question of whether or not this is the best way for them to manage their business.

DECEMBER 2024
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Small Business

AdvisorieS

Whose job is this, anyway? Have you heard that before? The December Small Business Advisory offers ideas from those who have found solutions.

Small Business

NewS

Top Story

Past our announcement that the December newsletter starts our 26th year, we are discussing what is and what is not a problem.

 

Starting with, all these announced closings of retail operations is not a problem indicative of retail. It is an indicator of chain stores trying to correct the problems they previously made.

Article of the Month

We came across a solution of tasks not getting done as well as tasks not done correctly. We created an owner's manual for our business. Details in the Article of the Month.


Book of the Month

Atomic Habits by James Clear. Have you ever caught yourself saying that you had gotten out of the habit of doing something? Perhaps it is something you need to continue to do? This book can be applicable to personal and business life.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Whose job is this, anyway? Have you heard that before? The December Small Business Article of the Month offers ideas from those who have found solutions.

Small Business

News

 

Top Story

Past our announcement that the December newsletter starts our 26th year, we are discussing what is and what is not a problem.

 

Starting with, all these announced closings of retail operations is not a problem indicative of retail. It is an indicator of chain stores trying to correct the problems they previously made.


Article of the Month

We came across a solution of tasks not getting done as well as tasks not done correctly. We created an owner's manual for our business. Details in the Article of the Month.


Book of the Month

Atomic Habits by James Clear. Have you ever caught yourself saying that you had gotten out of the habit of doing something? Perhaps it is something you need to continue to do? This book can be applicable to personal and business life.