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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

Staff Education Presentations
from Profits Plus and Tom Shay

A small business is not going to find highly qualified applicants standing on their door step equipped with all the necessary skills to become great salespeople. The business owner or manager needs information on how to create such a staff and how to hone their skills.

PDF of Staff Education Presentations

Team UP for Success! - Sure, everyone has heard that they should have staff education. But, once they make the commitment, how do they create the classes for their staff? There are hundreds of questions they want to ask so that they do not make lots of expensive mistakes. This session provides the answers!

 

Masters of Legendary Service! - Is having a great salesperson on a sales staff a matter of luck or a business owner or manager being able to maximize their knowledge. This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.

 

Getting Extraordinary Results from Ordinary People! - Why is it that some businesses excel at getting the most from their employees? They seem to know how to get extraordinary efforts from all of their staff. They have probably been to this Tom Shay presentation. Share this invaluable information with attendees for your next event.

 

"When Your Management Style Isn't Working and Your Employees Aren't Either; It's time for a Change", says it all. This interactive session helps participants to examine how they make decisions in their business, what they ask and allow their employees to do, and answer the question of whether or not this is the best way for them to manage their business.

PROFITS PLUS, FOUNDER OF...

 

©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

OCTOBER 2026
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Small Business

AdvisoriES


Healthy, Wealthy, and Wise. It may be the last part of a saying dealing with going to bed early and getting up early. It is also the title of this month's advisory. We are going to look at five tests you can perform on your business along with several calculations you can perform on your business to determine how well the business is performing.


Small Business

NewS

Top Story

Continually, I am baffled by small businesses that fail to ask for customers for their business. The example for October is service businesses that deal with their customers on a monthly, quarterly, semi-annual, or annual business.

 

I don't understand why they tell customers to call when they are ready for the next service.

Article of the Month

It is just a tool. We are talking about money. The October article tells the story of several small businesses that make a big difference in their community. These are heart warming stories of making money and using that money in some unique ways.


Book of the Month

How about an uplifting book to start the last quarter of the year? Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert can give you that boost in both your personal life and in your business.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Healthy, Wealthy, and Wise. It may be the last part of a saying dealing with going to bed early and getting up early. It is also the title of this month's advisory. We are going to look at five tests you can perform on your business along with several calculations you can perform on your business to determine how well the business is performing.

Small Business

News

 

Top Story

Continually, I am baffled by small businesses that fail to ask for customers for their business. The example for October is service businesses that deal with their customers on a monthly, quarterly, semi-annual, or annual business.

 

I don't understand why they tell customers to call when they are ready for the next service.


Article of the Month

It is just a tool. We are talking about money. The October article tells the story of several small businesses that make a big difference in their community. These are heart warming stories of making money and using that money in some unique ways.


Book of the Month

How about an uplifting book to start the last quarter of the year? Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert can give you that boost in both your personal life and in your business.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.