|
|
|
When dealing with a customer, we are working to convey a message. We do so, but so little of the message is conveyed with words. 8% of our message is conveyed with words, 37% of the message is conveyed with the tone of our voice,and 55% of the message is conveyed with our body language. These photos show the message we convey by the way we present ourselves to our customers. I am confident  
PROFITS PLUS, FOUNDER OF...
©1998-2025 Profits Plus Solutions, Inc. |
APRIL 2025
|
With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
Have you ever said to an employee, "Do you know how much that costs"?
Their answer is no, and that could be a problem for your business. The April Small Business Advisory discusses sharing financial information.
Small Business
Some people are proactive; others are reactive. What do each say about your management style?
We look at a study of banks in determining if you are selling 5 to 1 or 1 to five. It is important to your business.
Who knew? Jay Z is more of an entrepreneur than a rapper. The book is, "Empire State of Mind: How Jay Z Went from Street Corner to Corner Office".
