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 When you visit stores or see the owners and managers at a trade show or conference, there is a certain type of store that always stands out. It always grabs your attention. The reason is likely to be that this business seems to be doing everything right. And then there are those other businesses; some getting most of it right and others that are not doing anything right. All of these businesses will benefit from this presentation. The first one needs the confirmation that they are doing it right. The second one needs help with just a couple of items, and the third one needs to be pointed in the right direction. This is the presentation that is right for everyone. Powerpoint of "What it takes to be a 5-Star business!" PROFITS PLUS, FOUNDER OF...
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APRIL 2026
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With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
The April Small Business Advisory quotes research performed by a faculty member at Purdue. The question was asked of 20,000 people, "What do you want in an experience with a business?".
The advisory shares the top five answers, for which the majority require the skills that only a human can have. It is not artificual intelligence or software that deals with customer service management.
Small Business
It has been many years since we received an email from Ron of Arrow Floor Covering. Yet we still read it time and again as there are words of wisdom in his message.
Would the next generation want to work in your small business?
Owning a small business has a lot of similarities to owning a small business. Not so much because of the hours you spent with the business, but because of the commitment you are making to yourself, your employees and your customers.
The April Article of the Month is titled, "With this ring, I thee wed".
Everything in the April edition of Small Business News has a tie to the connection of you and your employees to your business. The same is true with this month's book suggestion which is, "Hit Refresh" by Satya Nadella, chairman and CEO of Microsoft.
All this plus the Internet Tool for Your Business and a staff incentive idea for your business.
