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 When you visit stores or see the owners and managers at a trade show or conference, there is a certain type of store that always stands out. It always grabs your attention. The reason is likely to be that this business seems to be doing everything right. And then there are those other businesses; some getting most of it right and others that are not doing anything right. All of these businesses will benefit from this presentation. The first one needs the confirmation that they are doing it right. The second one needs help with just a couple of items, and the third one needs to be pointed in the right direction. This is the presentation that is right for everyone. Powerpoint of "What it takes to be a 5-Star business!" PROFITS PLUS, FOUNDER OF...
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JUNE 2025
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With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
A contemporary definition of management by crisis is "making decisions according to the problems at hand, many of which did not exist when you go to work each morning." How are you doing?
Small Business
July 1 marks the start of Independent Retailer Month. This will be the 23rd year. We tell the how and why we created Independent Retailer Month. And, why we believe you cannot shame customers into shopping with you.
The second part of "Traits of the great" as we look at ideas of what we have learned from the great small business owners.
With Warren Buffet retiring, we thought it appropriate for our book of the month to be, "Warren Buffet - The Sage of Omaha". What he shares can be applicable to our small business.
