Pretty as a picture
Keys to visual Merchandising
Pretty as a picture. That's
the phrase that is often used to describe a display that has been
attractively built. The "picture" is probably one that
you would see here in Outdoor Power Equipment magazine.
Building
a display that is "pretty" may be our objective, but we need to make certain of what our overall purpose is. A display
can do several things. It can be designed to sell merchandise.
A well built selling display can sell as much as 50% of one side
of the adjoining counter. A display of this type will need to
have depth of inventory, for a display that has only "onesies" may
discourage a customer from picking up an item.
A display can
be used to inform; an example would be in demonstrating the need
for proper care of equipment. This would be a good promotion for
your service department. Show a chain saw that has been properly
serviced and maintained, and along with it display a chain saw
that has had no service or maintenance. The signs of wear and
tear in the second saw should be very obvious. Add a poster that
describes the tune up that you can provide, gives a price, and
you are on your way to increasing the number of service tickets
that are written.
A display can be used to introduce.
Try a display which is designed to show the customers a new line
of equipment or products that you have added to your inventory.
You may want to build a display in November showing a string trimmer
and other related spring products. The key to this type of display
is what you can learn from a department store.
In the heat of
the summer, the new winter coats are put on display. As the first
cold spell arrives, people return to the store to select a coat.
When did the customer buy the coat? Was is when they made their
selection in November? Or was it when they first saw the coat
in July? The key was, at the time they decided to get a coat,
they remembered where the new coats were on display. The same
type of display can work for you. Especially if you have signage
which tells the customer you will be their seasonal headquarters.
While each of these display
ideas are important, we should also take a look at the overall business.
If a customer were to walk into your store today, are they going
to see oil stained concrete floors? Or will they see floors that
are clean and are a light color? The light color is important because
you want your shop to be bright. The light color will also show
your merchandise better, as well as making your shop appear larger.
Are all of the lights working
and on? They should be. Is there merchandise on every peg hook?
If not, the peg hook should be removed. This type of attention to
details is important in your efforts to appeal to all customers.
You have potential customers that will make a decision to do business
with you, based on appearance of the shop, your merchandise, and
your employees. In today's competitive world, you want every advantage that you can get.
Manufacturers
are aware of this need, and go to great expense and effort to
assist you in maximizing your visual merchandising. Their displays,
brochures, and catalogs can assist you in building the display
that could make the difference with the customer buying from your
business or from a chain store.
The sales representatives that
call on you have the opportunity to see the best of displays
as they call on your fellow dealers. Be sure to ask them for their
ideas. Perhaps, you will find a sales representative that carries
a camera and photo album with him. This is, without question,
some of the best help that you can get. And, the only cost to
obtain it, is your doing business with that company.
There is another
tact to consider in deciding to merchandise your shop in a manner
that is visually attractive. Do you consider a chain saw or other
piece of power equipment that you sell as a potential gift as
compared to being just an item that customers buy when they have
to?
Think about the occasion when
a couple is in your store, or when the wife is dropping off an item
to be repaired. A display of your products suggesting that this
is the desirable gift, or that this piece of equipment will help
your customer in getting more free time, can do a lot towards getting
that customer out of the department store and into yours.
Visual
merchandising is very important, if you want to grow your business.
Get the picture?