Preparing for Spring
Sales
Spring has Sprung
"In the springtime, a young
man's fancy turns to love." That may be the old saying, and
it may be true. But if the young man, or woman, is a garden center
retailer, the fancy should turn to business. And if the young
man or woman wants to make the most of spring in their business,
they should turn their attention to spring business while the
frost is still on the pumpkin.
If you are the merchant that
makes a point of listening to all of your competitors' television
and radio advertising, as well as keeping copies of their print
advertising, then you have a head start. If you do not have this
information, an afternoon spent at the local library looking at
copies of last spring's newspapers will be a wise investment.
Start
this spring preparation assignment by creating a chart to tract
the advertised items for each section of your store. Looking at
all of your competitors and their ads, note the date, item, price,
and quantity limitations for products you stock.
If there
are items several of the competitors are promoting but you are
not stocking, you should track these also. These are items that
you need to consider adding to your inventory.
Tracking the advertised
prices on a weekly basis, you may find with some of the competition
that their sale prices have fluctuation during the spring selling
season.
The fluctuation may be in response
to the pricing they are receiving from their vendors, or it may
be a part of their design. It will be up to you to track these changes.
Often times, you will see prices drop as the season progresses,
and the competition
intensifies.
Knowing these items, and all
of the related data, will go a long way towards developing your
pricing strategy. If you are stocking an item which has a spike in sales in the spring
and decide to build a large store display, all of your signage and
advertising needs
to show you are price competitive.
There can easily be another 50 to 100 items that will
need to be on your list. The more departments you have, the larger
your list will be. As you compile the information, you can develop
your strategy and begin your work with your vendors. Imagine the
advantage you will have when you can approach vendors in November
with a quantity to order and a retail price point in mind.
If you are growing part or all of your live goods, you may be able
to adjust your growing plans. And for those that not only grow
their own, but wholesale as well, you can point out the advertising
of the competition to your wholesale customers.
At the same
time, note the items that are not advertised that you thought
were price sensitive. Too often retailers concentrate on the price
sensitive items, but fail to note that there are many more non-price
sensitive items that can possibly have their price adjusted upward.
It often does little for your price image to advertise these items,
because the customer does not have a competitive price to compare
against.
In addition to the example of
purchasing products, you will be able to approach your media for
preseason buys. You won't pay for any of the advertising now, but
some stations and newspapers will want to get this advertising on
their books before year end.
Like the department stores,
now is the time to begin to tell your customers that you will be
the spring time headquarters. While it may seem odd to promote spring
annuals in November, it actually places a thought in the mind of
the consumer. Consider the department store that is displaying winter
coats in July. They probably sell few, if any.
But now that it is
getting cold in November, the consumer remembers the attractive
coat display that was seen last summer. The consumer goes into the
department store and purchases the coat. The question that we would
ask in this example is, "When
did the consumer buy the coat?" Was it in November when the
coat was needed, or was it "sold" last July when the
customer first saw the display of winter coats?
You may never
know the complete answer to the question, but isn't the space
dedicated to a couple of spring oriented displays an inexpensive
way of advertising?
November is not too early to
begin planning for, and developing your personnel needs. Expecting
that you add seasonal help, and considering the current level of
unemployment, you will have to be aggressive in your search for
staff.
If you utilize high school students,
check with the local schools to see if they have a DECA program.
This program requires students to have a part time job as a part
of their grades. The local AARP (American Association of Retired
People) is another source. Some AARP chapters even have a program
where they will pay the expenses of your having to train their members
in becoming employees.
Of course, the next two to three
months are an excellent time for having your spring training program.
And to make sure that your permanent and temporary employees stay
with you for the duration of the season, you may want to create
a bonus program for employees that are with you throughout the spring
season.
"Spring
is in the air, I can smell it" will be the thought and comment
that you will want from customers in the next few months. Spring
will smell wonderfully profitable for the garden center businesses
that have prepared for it.
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