Retail management seminars, Small Business expert, retail speaker

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Retail Management, Retail expert, retail keynote speakers Sign up for e-ret@iler, small business help, small business advice
Profits Plus Solutions for Small Business
Retail Expert speakers Retail Management training seminars


This seminar presents solid, tried and proven ideas that businesses can examine and utilize as they develop that "always do business here first!" feeling with their customer.

During this seminar, Tom presents ideas for:
* Identifying what type of business you should be
* Recognizing the five types of customers and knowing which type you want
* Developing the customer service techniques that customers crave
* Providing the five qualities every customer wants
* Fulfilling the customer's equation for value
* Determining the proper strategy for your business

Presentation Notes | Audio Sample and download


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