for Tom Shay, CSP:
Shay's experiences as a fourth generation small business owner provide him with
the knowledge and background to present tried and proven ideas to
assist owners, managers, and staff with the day to day operation of
their business. During the 25 plus years that Tom was a part of the
family business, the businesses were ongoing laboratories for the techniques that
He presents proven and time tried ideas on the topics of business strategy, marketing, staff education, sales, and financial management.
A native of Fort Smith, Arkansas, Tom started his first job working
in his grandfather's general store. Tom moved to Florida to join his
parents in the family operation they had purchased in 1971. Over the
next 26 years, the Shay family owned and operated three businesses.
In 1997, Tom sold the business to devote full time to the development
of seminars and writing magazine columns and books.
In addition to providing proven business building ideas through his
writings in over 75 trade publications, Tom has authored twelve books on small business management and a college text book on small business accounting. As a speaker, Tom has earned the Certified Speaking
Professional (CSP) distinction, an honor that has been earned by less
than 8% of speakers worldwide. As a magazine columnist, Tom received multiple Jesse H. Neal award nominations
Tom and his wife Marilyn reside in St. Petersburg, Florida with their
twin sons Darren and Blake.