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When dealing with a customer, we are working to convey a message. We do so, but so little of the message is conveyed with words. 8% of our message is conveyed with words, 37% of the message is conveyed with the tone of our voice,and 55% of the message is conveyed with our body language. These photos show the message we convey by the way we present ourselves to our customers.


I am defensive
Buttoned coat, arms crossed, sideways glance, rubbing eyes or nose, drawing away

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Profits Plus Solutions, Inc.
PO Box 1577
St. Petersburg, Fl 33731
(727) 464-2182
Fax: (727) 898-3179