Small business promotion with retail speaker Tom Shay
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Are you using what you bought?

Has your point of sale system lived up to its’ potential?

When you purchased your first computer system for your business or when you decided to upgrade to new equipment and software, you likely looked at or were told about the various modules that were a part of the software package.

If you worked with a good salesperson, you were told about all of the features that were a part of the software. Most likely after you heard about the first two or three features, you began to mentally overload and the rest of the information went out of your head just as quick as you heard it.

Perhaps you thought that as long as you could operate the basic features of the software, you would get to some of the more elaborate details at a future date. Now that you have had your computer system for a while, how are you doing with utilizing all that information?

Research shows there are a lot of businesses that do not utilize many of the features of their system. Many have looked for a system that included the six aspects of the business: accounts receivable, accounts payable, point of sale, inventory control, payroll, and general ledger. A concern for a system that did not contain all these components came with the occasion when you have to import information from one to another.

If there is an error with your financial statements, the question would be to ask where did the problem come from. Was the error in an outside service you used to prepare your payroll, or did it occur as you imported data from something such as Quicken or Quick Books?

While point of sales seems to be the first component businesses utilize, many fail to provide the inventory component with actual inventory counts. Inputting this information will help you maximize your profits which is why you initially purchased the computer system.

The accounts receivable system is the other component, like inventory, that is a natural to be integrated with the point of sale. Having house charge accounts is a way to grow your customer base. The concern for house accounts comes with the amount of time it takes to collect these receivables as well as the possibility of those accounts that become uncollectable. The accounts receivable component of your computer system will likely be able to provide you with an aging report. To avoid problems with delinquency and uncollectable accounts, you should be looking at this report on a regular basis.

The accounts payable component is one that many businesses fail to utilize. Properly used, the accounts payable component can give a business a good idea about the cash needs for many months to come. As your vendors invite you to pre-book merchandise, it is important that you are able to accurately forecast your ability to pay these sizable shipments as they come due.

The payroll component is another not frequently used. Maybe this is because of the number of service companies available that businesses often decide to outsource their payroll work. Other reasons for outsourcing include a lack of knowledge, complexity of laws regarding pay, or concern for performing the job correctly.

While all concerns for not using components are initially justified, they can usually be resolved by either one of these two, if not both sources. The first would be the software support people and the second would be your accountant. Getting the payroll module to accurately calculate the payroll and the various taxes you must report and pay is a matter of several settings. When there is a change in the tax rate or the deductions an employee is claiming, either of these two people should be able to guide you through the appropriate keystrokes.

For general ledger to work completely, you will need to have the other components of your system working. While this may sound like a daunting task, the payoffs to your business are substantial. Compare these two situations; taking your check book stubs, bank statement, invoices and all the supporting material to the accountant while waiting several weeks for the accountant to prepare a financial statement for you. The second situation is one in which you have each of the modules total and balance their month’s functions. From each of those modules, inventory, payroll, point of sale, accounts payable, and accounts receivable, you move that information into the general ledger module.

The first difference in the two situations is that you have performed the second situation yourself. Your investment is a couple of hours of your time. A second difference is that you will have this information within a few hours as compared to a few weeks. The advantage to this will be that you will be making changes in July based upon what happened in your business in June. If you are receiving the information after several weeks, you could find yourself making changes in August based upon June’s business, and yet not having any idea as to what happened in July.

Then there is the advantage of getting what you have paid for. It is hard to understood why a business has spent their hard earned money for a complete computer system while only utilizing a couple of modules. It is similar to buying inventory and sitting it in the warehouse so that no one will ever see it or purchase it.

Another advantage comes from having learned how these modules work. You will have an understanding of the financial side of the business that businesses have. This understanding will give you quite an advantage in your business.

Tom Shay is a fourth generation small business owner providing proven management and business building ideas through his Profits Plus Seminars, Profits Plus Solutions coaching, books authored, and articles written. Tom can be reached at 727-464-2182 or through his web site:

Profits Plus Solutions, Inc.
PO Box 1577
St. Petersburg, Fl 33731
(727) 464-2182
Fax: (727) 898-3179