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Retail Expert speakers Retail Management training seminars

 

Over the years, Tom has closed each of his presentations with a poem or saying. These sayings are available in the form of posters from this website. Here is the list of all the posters where you can click on the name, and print your own posters.

Clicking on a poster name will open a second window with the printable poster. Simply click "print" on your browser. When you are through printing, close the poster window and you will see this poster list again.

 

Poster 1

Don't just service what you sell. Service who you sell!

Winners find a way, losers find a reason.

Even if you're on the right track, you'll get run over if you just stand there.

Every calling is great when greatly pursued.

Poster 5

Poster 6

Poster 8

A wise man will make more opportunities than he finds.

Winners make mistakes, losers make excuses.

Customers are like vowels, you have to buy them, one at a time.

When you bring a problem to my attention, are you bringing a solution with you? Or, are you still a part of the problem?

Poster 9

Poster 10

Poster 11

Poster 12

The road to success is not doing one thing 100 percent better, but doing 100 things one percent better.
Anybody can advertise, but it takes a PRO to promote!

A master sell three things: themselves, the business, a product or service.

Some people see things as they are and say "Why?" But, I dream things that never were and say, "Why not?"

Poster 15

Poster 16

Nothing happens until somebody sells something.

 


Anybody can sell something to a customer one time. A salesperson can bring them back.

 

You may learn from your mistakes, but you profit the most when you learn from someone else's mistakes. Imagination is more important than knowledge.
I do not choose to be a common man (an epitaph) Thanks to my competitors (Poem) If you are unique, you have no competition. If you gain a customer because of your prices, then you will lose that customer because of your prices.
If you are always putting out fires in your business, You may be the one carrying the matches!

Nobody cares how much you know, until they know how much you care.

Never forget a customer, Never let a customer forget you! Insanity - Using the same technique to do a task over and over, but expecting different results
Crisis Management - Spending more than 15% of your day solving problems that did not exist when your day started Nothing in the world can take the place of persistence. (Quotation by Calvin Coolidge) The Essence of Achievement (Quotation by Theodore Roosevelt) An inadequacy that goes uncorrected sets a new standard
There is no business like show business. But there are several businesses like accounting. Advertising is what you do when you fail to track your existing customers or ask them for referrals! Good Business - If I possessed a shop or store I'd drive the grouches off my floor! I'd never let some gloomy guy Offend the folks who come to buy .... Success is not like spontaneous combustion - you have to set your self on fire!
The Clerk with The Smirk If at first the idea is not absurd, it has no hope of succeeding. Albert Einstein We will never make Amazon.com fun and engaging in the same way as the great physical bookstores are. "A billion here, a billion there, pretty soon it adds up to real money." Senator Everett Dirksen
It is not about waiting for the storm to pass, but about learning to dance in the rain. The better you niche the more you get rich. People do not buy because they understand; they buy because they think you understand. ACES - Around Customers Everybody Sells (Bill Sharp)
When you do more than you are paid for If you don’t understand the details of your business you are going to fail    
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