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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

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August 2008
Volume 9 Issue 9
Profits_Plus Solutions
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Article of the Month

Exclusive or elitist
by
Tom Shay

August 2008's article is about several aspects of your business and how you sell to customers. Imagine a customer that has been purchasing a lesser quality, and less expensive product at a mass merchant.

Now they come to your business and find a higher quality product at a price that reflects the higher quality.

How do you introduce the customer to higher quality and help them to see the value?

Click on Article of the Month to read this article.

And be sure to look us up on You Tube to see our new video on this topic.

Book of the Month

The Enthusiastic Employee
by
David Sirota, Louis A. Mischkind and Michael Irwin Meltzer

Need I say more? Yes, because it is not about finding the right employees. It is about how to be the right manager. The book is a bit 'deep' but the forms and evaluation material in the back of the book are most helpful

We have more books to suggest for your reading. Click on Book Referralto visit this page on our site.

 

Contact Us


Profits Plus
P.O. Box 128
Dardanelle, AR
72834 USA
(727) 823-7205 Voice
(727) 898-3179 Fax


Seminar Logo
Business Advisory

So, how is everyone enjoying the new search tool we have added to the website? And we trust you are enjoying the music that we have made available while you work on the Profits Plus website.

Looking ahead, we have another new calculator tool that will be on the website by the end of September. This tool will help you to understand all the aspects of the profit and loss statement and how that information transfers to the balance sheet.

Our business advisory for August 2008 is another website that we have found. It is called 'biz stats' and is full of free financial information. The data you find on their site would help you to 'benchmark' your business using the free tools on our site.

The idea of a 'benchmark' is answering that question that everyone wants to ask, "How is my business doing compared to other businesses in the industry?"

You can find Biz Stats at BizStats.com

Internet Tip of The Month
Store evaluation form

We have created a new tool that you can download for free. It is a 12 page PDF file that will guide you through a 10 point evaluation of your business. The evaluation form is based upon our presentation, "What it takes to be a 5 star business". You can listen to a free audio of the presentation by clicking on this link:

What it takes to be a five star business

And you can download the evaluation tool by clicking on this link:

Tom Shay's Store Evaluation Tool

The Power Promoting Idea of the Month

Give awards to your customers

This promotion focuses on existing customers and the products/services that your business provides. Awards were given based upon usage of your products and services. As an example, a garden center had a monthly award to the most attractive lawn. The criteria for entering the contest was that products from the garden center had to be used.

A party shop could have a contest for the most creative Halloween costume. Again, customers must purchase their costume components from the party shop.

You can likely get your vendors to participate by providing prizes. Taking photographs and posting them in your business is a great way to gain more participation for future events. And don't forget to tell the media about your award.

Where's Tom?

Fall is in the air or it is at least cooler in some parts of the country as I begin to travel to other parts of the continent. In September we have a couple of trips to visit our Canadian retail friends.

As we get back on the road, here is my current schedule of appearances for the next two months:


August 9-10 Atlanta, Georgia
August 18 Las Vegas, Nevada
August 20 Chicago, Illinois
September 7 Montreal, Quebec
September 10 Springfield, Massachusettes
September 17 Golden, Colorado
September 18 Sacramento, California
September 20 Waterloo, Ontario
September 21 Toronto, Ontario
September 23 Las Vegas, Nevada
September 24 Wooster, Ohio
September 25-26 Toledo, Ohio

 

 

 

 

 

APRIL 2024
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Small Business

AdvisorieS

"What's your score"? is the name of the April Small Business Advisory. This provides an introduction to our return on investment calculator. It is a great way to understand how well the investment you have in your small business is working for you.

Small Business

News

Top Story

We believe Thursday, April 25 is an important annual celebration for small businesses. While the name of the celebration has varied over the years, the focus is for us to take kids to work with us.

 

This is important for the kids to see what it is we do. They definitely are not going to learn about it in school. Reading the April Small Business News you will see an example from community pharmacists that emphasizes it is up to us as small business owners to introduce kids to what we do.


Article of the Month

While titled, "If not price", the April Article of the Month is asking the question about the focus of your small business in attracting and keeping customers.

 

If there is not something very special about your business, then the only attraction to your businessis that of a low price.


Book of the Month

"The plan as you go business plan" is the April book of the month. The author is Tim Berry who has also created software on the same topic.

 

I do not agree with the concept of "fill in the blank" or "create the plan as you need it" because my experience has been that you do not have as strong as a connection and understanding to your business plan unless you do it yourself and you dedicate the time to create it.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

"What's your score"? is the name of the April Small Business Advisory. This provides an introduction to our return on investment calculator. It is a great way to understand how well the investment you have in your small business is working for you.

Small Business

News

 

Top Story

We believe Thursday, April 25 is an important annual celebration for small businesses. While the name of the celebration has varied over the years, the focus is for us to take kids to work with us.

 

This is important for the kids to see what it is we do. They definitely are not going to learn about it in school. Reading the April Small Business News you will see an example from community pharmacists that emphasizes it is up to us as small business owners to introduce kids to what we do.


Article of the Month

While titled, "If not price", the April Article of the Month is asking the question about the focus of your small business in attracting and keeping customers.

 

If there is not something very special about your business, then the only attraction to your businessis that of a low price.


Book of the Month

"The plan as you go business plan" is the April book of the month. The author is Tim Berry who has also created software on the same topic.

 

I do not agree with the concept of "fill in the blank" or "create the plan as you need it" because my experience has been that you do not have as strong as a connection and understanding to your business plan unless you do it yourself and you dedicate the time to create it.